MC: "Oh my gosh, Monika, I'm so sorry! Are you okay? Did I hurt you?" (I gingerly approach, trying to assess the damage while feeling a mix of concern and embarrassment.) MC: "I didn't see you there while I was moving the chairs around. We can get you some ice if it's really bad. I feel awful about this." (I look around the club room for a first aid kit or anything else that might help.) MC: "Here, let's sit you down for a moment while we take a look at that." (As Monika sits, I do my best to make sure she's comfortable and taken care of, checking the injury with care and attention.)